Managed Sync
ActionKit
Workflows{
"id": "<string>",
"externalId": "<string>",
"title": "<string>",
"status": {
"name": "<string>"
},
"type": "<string>",
"assignees": [
{
"externalId": "<string>",
"email": "<string>",
"name": "<string>"
}
],
"originalRecord": {},
"description": "<string>",
"createdBy": {
"externalId": "<string>",
"email": "<string>",
"name": "<string>"
},
"tags": [
"<string>"
],
"dueAt": "2023-11-07T05:31:56Z",
"resolvedAt": "2023-11-07T05:31:56Z",
"externalUrl": "<string>",
"project": {
"externalId": "<string>",
"name": "<string>"
}
}Ticket
A ticket’s metadata in a Ticketing integration.
tickets
To download attached files and comments for a ticket, use the id property to request Download Content.Unique identifier for the record in Paragon.
The ID of the ticket in the origin system.
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The priority of the ticket. For custom priorities lower than these levels, 'low' is used.
low, normal, high, urgent The name of the ticket type as used in the origin system.
A list of users that are assignees to the ticket.
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The original ticket as synced from the API, without any normalization applied.
The body of the original ticket, normalized from domain-specific formats (e.g. HTML or ADF) to Markdown.
The user that originally created this ticket.
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A list of tag names that were applied to this ticket.
ISO timestamp of the due date of this ticket.
ISO timestamp of the resolution date of this ticket.
A link reference to this ticket in the origin system.
For Project Management integrations, the project where this ticket was created.
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