cURL
curl --request POST \ --url 'https://actionkit.useparagon.com/projects/{project_id}/actions/#FRESHDESK_GET_TICKET_BY_ID' \ --header 'Authorization: Bearer <token>' \ --header 'Content-Type: application/json' \ --data ' { "action": "FRESHDESK_GET_TICKET_BY_ID", "parameters": { "ticketId": "<string>", "embeddedFields": "conversations" } } '
Your Paragon User Token (JWT), which you can generate using your project's signing keys.
Your Paragon Project ID. You can copy your Project ID from your dashboard URL or by clicking Copy Project ID under the Environment switcher.
Show child attributes
Ticket ID : Unique ID of the Ticket.
Embedded Fields : Will return additional data like Coversations, Company, Requester, Stats.
conversations
requester
company
stats
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