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Required Scopes

To configure a Sync for Intercom, you need to request the following scopes from your Intercom OAuth application:
  • Read and List articles
Learn more about configuring scopes for your app in Adding Integrations.

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Synced Objects

Intercom supports the following Synced Objects:

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Files

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Sync Configuration Options

Example
{
    "integration": "intercom",
    "pipeline": "files",
    "configuration": {
        "help_center_id": "12345"
    }
}
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help_center_id
string
An Intercom Help Center ID to limit the Sync scope to articles within a specific help center. If not specified, the Sync will ingest articles from all available help centers.