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When logged into the dashboard, you can manage your Account Settings by clicking “Settings” in the sidebar.
You can update the following account details:
  • Name: Your name, as it appears to other members of your team in Team Members, Workflow Version History, or Releases.
  • Email: The email address you use to log in to your account.
  • Two-Step Verification: Setup an authenticator app to add an extra layer of security to your account.
  • Organization Name: The name of your organization, as it appears in the header of your dashboard.
  • Organization Website: The website of your organization (optional and not used for login).

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Changing your password

To change or reset your password, visit the Paragon dashboard and click “Forgot password?” under the login form. If you are already logged in, you must first log out (click your name in the top right corner and click “Sign out”). You will be prompted to confirm your email, and a password reset email will be sent to your account’s email address.

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Adding two-step verification

In Settings > Account Details, you can click Configure in the Two-Step Verification section to set up an authenticator app, like Google Authenticator, to add an extra layer of security to your account. Follow the prompt that appears to complete the setup of your authenticator app.
  1. Scan the QR code that appears or click “View setup key” to manually enter the setup code.
  2. Enter a code generated by your authenticator app to verify the setup.
  3. Click Finish to complete the setup process and add Two-Step Verification to your login.
After you click Finish, Paragon logs you out of the dashboard. Sign in again with your password and a code from your authenticator app.

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Removing two-step verification

If you need to remove or change your Two-Step Verification settings in the future, you can visit Settings > Account Details, click the three-dot menu in the Two-Step Verification section, and select Remove. Confirm the removal in the dialog that appears. After removing Two-Step Verification, Paragon logs you out of the dashboard. Sign in again with your password, then set up a new device by following the setup steps above.
If you lose access to the device you used to setup your authenticator app, you will need to contact support to unlock your account.