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Setup Guide

Note: You’ll need to create a new Jira app and Jira site if you don’t already have one.

You can find your Jira app credentials by visiting your Jira developer portal.

You’ll need the following information to set up your Jira app with Paragon Connect:

  • Client ID
  • Client Secret
  • Scopes Requested

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Add the Redirect URL to your Jira app

Paragon provides a redirect URL to send information to your Jira app. To add the redirect URL to your Jira app:

  1. Copy the link under “Redirect URL” in your integration settings in Paragon. The Redirect URL is:
https://passport.useparagon.com/oauth

  1. In your Jira developer dashboard, select your application.

  2. Under APIS and Features > OAuth 2.0 (3LO) > Callback URL, paste-in the Paragon Connect redirect URL found in Step 1.

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Add your Jira app to Paragon

  1. Select Jira from the Integrations Catalog.

  2. Under Integrations > Connected Integrations > Jira > App Configuration > Configure, fill out your credentials from the end of Step 1 in their respective sections:

  • Client ID: Found under App Details > Client ID on your Jira App page.
  • Client Secret: Found under App Details > Secret on your Jira App page.
  • Permissions: Select the scopes you’ve requested for your application. For a list of recommended scopes, please view this integration within your Paragon dashboard. View dashboard.

Press the purple “Save Changes” button to save your credentials.

Note: Leaving the Client ID and Client Secret blank will use Paragon development keys.

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Connecting to Jira

Once your users have connected their Jira account, you can use the Paragon SDK to access the Jira API on behalf of connected users.

See the Jira REST API documentation for their full API reference.

Any Jira API endpoints can be accessed with the Paragon SDK as shown in this example.

// You can find your project ID in the Overview tab of any Integration

// Authenticate the user
paragon.authenticate(<ProjectId>, <UserToken>);

// Create Issue
await paragon.request("jira", "/rest/api/3/issue", {
  method: "POST",
  body: {
    "fields": {
      "summary": "Main order flow broken",
      "issuetype": { "id": "10003" },
      "project": { "id": "10000" }
    }
  }
});


// Get Issue
await paragon.request("jira", "/rest/api/3/search", { 
  method: "GET",
});

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Building Jira workflows

Once your Jira account is connected, you can add steps to perform the following actions:

  • Create issue
  • Update issue
  • Get issue by issue key
  • Search issues
  • Search issues by JQL query
  • Get projects

When creating or updating cards in Jira, you can reference data from previous steps by typing {{ to invoke the variable menu.

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Using Webhook Triggers

Webhook triggers can be used to run workflows based on events in your users’ Jira account. For example, you might want to trigger a workflow whenever Issues are updated to sync your users’ Jira Issues to your application in real-time.

You can find the full list of Webhook Triggers for Jira below:

  • New Issue
  • Issue Updated
  • New Comment
  • Project Created
  • Project Updated

In order to use the Project Created and Project Updated triggers, you will need to add the manage:jira-configuration scope to your Jira application.